K•Call

Outbound Operations

Telemarketing

Targeted outbound communication with a clear objective, script and measurable outcome.

K•Call manages outbound phone campaigns for customer information, promotions, lead generation, database activation, follow-up, event confirmation and research.

Plan an Outbound Campaign

Use cases

  • Introducing a product or service
  • Communicating special offers
  • Lead generation and qualification
  • Activating an existing database
  • Event or meeting invitations and confirmations
  • Sales follow-up
  • Updating customer data within the appropriate legal basis and process
  • Research and feedback collection

How we run a campaign

We define the objective, audience, script, result classifications and KPI; train the team; manage delivery; and provide the agreed reporting.

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Other services

Customer Care

Professional management of inbound communication across phone, chat, email and social channels.

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Sales & Lead Management

Lead capture, qualification, follow-up, appointment scheduling and support for your sales process.

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Digital Communication Channel Management

Web chat, in-app chat, Facebook/Instagram messages, comments and email — in your brand's name.

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Ready to run customer communication more effectively?

Tell us about your process, channels, volume and goals. K•Call will assess your requirements and recommend a suitable model.

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